At Apex Stationary, we strive to provide our customers with the best quality products and services. Each item is carefully inspected and securely packaged before shipment. However, if you receive a defective or damaged product, we are here to assist you with the return process.

Return Conditions

Eligibility for Return:

• The product must be in its original condition and pafckaging.
• The product must be unused and unopened.
• Returns must be requested within 7 days of delivery.

Proof of Defect/Damage:

• To initiate a return, please provide photographic or video evidence of the defect or damage.
• Send the evidence to our customer service team via email at [customer support email] or through our contact form on the website.

Return Process:

• Once your return request is approved, securely pack the product in its original packaging.
• Ship the product back to us using a reliable courier service. The return shipping address will be provided by our customer service team.

Refund Policy:

• After receiving and inspecting the returned product, we will process your refund.
• Refunds will be issued through the original payment method within 7-10 business days.
• Please note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., defective or incorrect item).

Important Notes

• We do not accept returns for products that have been opened or used unless they are found to be defective.
• In case of any disputes, Apex Stationary reserves the right to make the final decision on the return and refund process.
• For any further assistance, please do not hesitate to contact our customer service team at info@apexstationary.com

Thank you for shopping with Apex Stationary.